Receiving Your Order (IMPORTANT)

Before signing the delivery receipt, please inspect your package to ensure there is no damage or visible issues.

If you notice any damage, missing items, or if the box appears opened or tampered with:

• Do not sign the delivery document.

• Request the delivery personnel to create a damage report and return the package.

After this process, we will ship a new replacement item immediately.

Please note:
We cannot be held responsible for missing or damaged items if the package is accepted without a damage report.

In such cases, you must notify us as soon as possible by sending an email to:
📩 [email protected]
Include your order number and detailed photos/videos.

Customer Service

For all support inquiries, order questions, and product information, please contact us only via email at:

📩 [email protected]

We typically respond within 24 hours (Mon–Sat).